Compliance Framework
Committed to the highest regulatory standards
Regulatory Compliance
PSD2 (Payment Services Directive)
Full compliance with EU payment services regulations, including Strong Customer Authentication (SCA)
GDPR (General Data Protection Regulation)
Strict data protection and privacy controls for all customer information
AML/KYC Procedures
Robust Anti-Money Laundering and Know Your Customer verification processes
PCI DSS Level 1
Highest level of Payment Card Industry Data Security Standard certification
Anti-Money Laundering (AML)
We maintain a comprehensive AML program that exceeds regulatory requirements to prevent financial crime and protect our customers.
Customer Due Diligence (CDD)
Verification of customer identity and risk assessment
Enhanced Due Diligence (EDD)
Additional checks for high-risk customers and transactions
Transaction Monitoring
Real-time screening of all transactions for suspicious activity
Suspicious Activity Reporting (SAR)
Prompt reporting to relevant authorities when required
Data Protection & Privacy
We are committed to protecting your personal data in accordance with GDPR and other applicable data protection laws.
Data Minimization
We only collect data necessary for service delivery
Right to Access
Request copies of your personal data at any time
Right to Erasure
Request deletion of your data when no longer needed
Data Portability
Export your data in a machine-readable format
International Standards
ISO 27001 Certified
Information Security Management System certification
SOC 2 Type II Compliant
Independent audit of security, availability, and confidentiality controls
FATF Recommendations
Adherence to Financial Action Task Force guidelines on money laundering
Compliance Officer
Our dedicated Money Laundering Reporting Officer (MLRO) and Data Protection Officer (DPO) oversee all compliance matters.
Contact Compliance Team
For compliance-related inquiries, whistleblowing, or to report suspicious activity:
compliance@dunepays.comRegular Audits
We undergo regular independent audits by external compliance firms and regulatory bodies to ensure ongoing adherence to all applicable laws and regulations.
Annual
FCA Compliance Reviews
Quarterly
Internal Audits
Monthly
Risk Assessments